1. Introduction

Welcome to ShramDost, a service provided by E-INO SHRAM DOST SOFTWARE SERVICES LLP ("Company", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and disclose your information when you use our platform ("Service") in accordance with Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect various types of information to provide and improve our Service to you:

2.1 Personal Information

When you create an account or use our Service, we may collect the following personal information:

• Name
• Email address
• Phone number
• Address
• Payment information (for transactions)
• Profile information (such as your job title, company name, and professional interests)
• Tax information:
• PAN (Permanent Account Number) if you are an individual
• GST (Goods and Services Tax) number if you are a corporate entity

Non-Personal Information

We also collect non-personal information that cannot be used to identify you, such as:

• Browser type
• Device type
• Operating system
• IP address
• Usage data (such as pages visited, time spent on pages, and other similar information)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Service

• To create and manage your account
• To process transactions and send you related information
• To provide customer support
• To personalize your experience and offer relevant content

3.2 Communication

• To send you updates, newsletters, and promotional materials
• To communicate with you about your account or transactions
• To respond to your inquiries and requests

3.3 Analytics and Research

• To monitor and analyze usage and trends to improve our Service
• To conduct research and development for new products and services

3.4 Legal and Security

• To comply with legal obligations
• To enforce our terms and conditions
• To protect the rights, property, and safety of our users and the public
• To verify the authentication of users and for tax filing-related work

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 With Other Users

When you post content on our platform, such as job listings or business information, it will be visible to other users.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access the personal information we hold about you.
• Correction: The right to correct any inaccuracies in your personal information.
• Deletion: The right to request the deletion of your personal information.
• Objection: The right to object to the processing of your personal information.
• Restriction: The right to request the restriction of the processing of your personal information.
• Portability: The right to request the transfer of your personal information to another party.

To exercise any of these rights, please contact us at [contact information].

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

9. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Service. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after the changes constitutes your acceptance of the new Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
E-INO SHRAM DOST SOFTWARE SERVICES LLP
[support@shramdost.app]