Subscriptions
- Refunds: Subscription fees are non-refundable. Once a subscription plan is purchased, it cannot be canceled for a refund.
- Cancellations: You may cancel your subscription at any time, but the cancellation will only take effect at the end of your current billing cycle. You will continue to have access to the services until the end of the subscription period.
AdWords Services
- Refunds: Funds added to your wallet for AdWords services can be withdrawn only after stopping any running ads or upon the completion of the ad campaign. Unused funds can be requested for withdrawal.
- Cancellations: You can stop your ad campaigns at any time. However, charges incurred up to the point of stopping the campaign will not be refunded.
One-Time Registration Fee
- Refunds: The one-time registration fee for resellers is non-refundable. This fee covers the initial setup and verification process.
- Cancellations: As the registration fee is a one-time payment for the setup, cancellation is not applicable once the registration is complete.
Other Services
- Refunds and Cancellations: For any other services not specifically mentioned here, refunds and cancellations will be governed by the specific terms and conditions provided at the time of purchase or service agreement.
General Policy
- Dispute Resolution: In case of any disputes regarding transactions, our customer support team will assist in resolving the issue as per our policies.
- Policy Updates: We reserve the right to update our refund and cancellation policies. Users will be notified of any significant changes through our platform or via email.
- Refund Processing Time: Refunds are processed within 3-4 working days after the request is received.
- Service Failures: Provide evidence for service issues to qualify for review.
Contact Information
For any cancellation, refund, or withdrawal requests, please contact:
- Email: support@shramdost.com